As institutions move toward a multi-SaaS environment — PeopleSoft for student systems, Workday for HR, Oracle Fusion for finance, ServiceNow for service management, plus legacy on-prem applications that aren’t going away soon — the traditional answer has been point-to-point integration: one custom connection for every pair of systems that need to talk. That approach doesn’t scale, and it gets expensive fast every time a system is added, replaced, or retired.

This session looks at cloud and AI orchestration as the alternative. Ida.Next runs as an agentic decision engine in a private cloud tenancy, connecting once to each back-end system — via APIs, MCP servers, or direct integrations — and then reasoning across those connections to answer questions, chain multi-step requests, and complete transactions in real time, with no data copied or staged in advance. Every connection inherits the source system’s own security model rather than a shared service account, and sensitive data is redacted before it ever reaches an AI model. eFlow extends the same orchestration layer into structured workflows and forms, normalizing raw REST APIs into reusable, business-analyst-friendly data sources.

We’ll walk through the underlying architecture and show, with live examples, how one orchestration layer cuts the number of integrations an IT team has to build and maintain — and shortens the path through every future system change.

What we’ll cover

• Why point-to-point integration breaks down as PeopleSoft, Workday, Oracle Fusion, ServiceNow, and legacy systems pile up
• How Ida.Next connects once to each system through APIs, MCP servers, or direct integrations
• Answering questions, chaining multi-step requests, and completing transactions in real time, with no data copied or staged
• Security by design: connections inherit each source system’s security model, and sensitive data is redacted before it reaches an AI model
• Using eFlow to turn raw REST APIs into reusable data sources for workflows and forms
• Live examples of fewer integrations to maintain and faster system changes

Who should attend: IT leaders, enterprise architects, and integration teams managing or planning for a multi-SaaS environment. Functional and technical both welcome.

Presented by Scott Antin, VP Sales Strategy, and Andrew Bediz, Practice Lead, AI & UX, at Gideon Taylor.