Gideon Taylor congratulates the University of California, Berkeley on being recognized by Oracle as a PeopleSoft Innovator for its sweeping use of self-service eForms across Campus Solutions. Join us as we celebrate innovative teams like UC Berkeley that continue to maximize the value of their PeopleSoft platforms.
The Challenge
UC Berkeley faced an aging set of paper-based and email-driven processes used by students, faculty, and staff to request a wide range of academic and administrative actions. Manual routing, duplicate data entry, and inconsistent approvals slowed turnaround times and introduced errors. The university needed modern self-service that could scale across many different workflows without modifying its delivered PeopleSoft Campus Solutions environment.
The Solution
UC Berkeley partnered with Gideon Taylor to deploy GT eForms, a configuration-based bolt-on built natively on PeopleTools. Using PeopleSoft Fluid User Interface, the Approval Framework, Fluid Approvals, and PeopleSoft Security, the SIS eForms team launched a portfolio of self-service forms with no modifications to delivered PeopleSoft objects.
Forms delivered to the campus community include:
- Emergency Loan requests, with 30–40 automated edits enabling fully hands-off processing for qualifying students
- Graduate Committee selection and management
- Academic program changes
- Class add, drop, and university withdrawal requests
- Exception petitions
- Faculty course catalog change requests
- Grade change requests
- Graduate re-enrollment requests
Results and Impact
- More than 250,000 paper forms eliminated
- More than 500,000 pieces of paper eliminated
- Thousands of person-hours saved annually across SIS and academic departments
- Fully automated Emergency Loan processing for qualifying requests, with no human intervention required
- Faster turnaround and fewer errors through intelligent validation
- Zero modifications to delivered PeopleSoft objects, preserving the upgrade path
A Well-Deserved Recognition
Oracle’s PeopleSoft Innovator recognition celebrates organizations that extend the value of their PeopleSoft investments in meaningful, innovative ways. UC Berkeley’s work is a great example of how a single configuration-based platform can be applied across dozens of student and faculty workflows to modernize the campus experience.
Congratulations to the UC Berkeley SIS eForms team, Student Information Systems staff, and the entire project team for this outstanding achievement. And thank you for continuing to push what’s possible with PeopleSoft.
We’d also like to thank our friends at Oracle for recognizing innovation and excellence across the PeopleSoft and Oracle communities.
Read the PeopleSoft Innovator story for UC Berkeley on the Oracle Website here.
