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If you’ve ever watched a PeopleSoft user freeze on a page they don’t recognize, you know how quickly uncertainty turns into lost time. Confusion over labels, codes, and dropdowns can

Oracle is shifting its AI strategy for PeopleSoft, ending new PICASO use cases but opening the door for customer-driven AI integrations. Join Gideon Taylor and Abtio to learn what’s changing,

Leveling Up Conversations with PeopleSoft + Agentic Intelligence

A fresh console, faster brains, and knowledge that just keeps getting better.

Creating, finding, and managing your eForms has never been simpler

Welcome to the latest chapter of Ida’s evolution! This release is brimming with groundbreaking improvements that make Ida more knowledgeable, generative, and versatile than ever. Whether you’re here to geek

Discover how Ida’s latest update revolutionizes AI interactions with automatic understanding, enhanced security, and personalized experiences.

From AI Agents to Multi-Cloud: Decoding the Buzz from Oracle CloudWorld 2024

Ida’s latest 24.02 release introduces a revolutionary feature: run-time generative AI. This groundbreaking addition allows Ida to transcend its primary domain, answering questions and solving problems with unprecedented flexibility.

The pitfalls of using Large Language Models with Retrieval in the Enterprise

This update introduces a suite of enhancements designed to refine user experience, streamline administrative tasks, and, most importantly, unveil our groundbreaking T2 Ida algorithm. Let’s dive into the highlights and

Introducing the revolutionary Generative AI Knowledge Parser. This advancement represents a significant leap in the way Ida interacts with and processes information

Join us at EDUCAUSE 2023 and learn how Gideon Taylor has cracked the AI in Higher Ed code. See you in Chicago!

Discover the heightened user engagement with Ida 23.04, featuring an Optimized Alerts User Experience, a new Ida Alerts API, and more innovative improvements.

Seneca Polytechnic was spotlighted as an AI/ML Excellence Awards Finalist at CloudWorld 2023 for ‘Sam’, their advanced chatbot developed with IntraSee. In its inaugural year, ‘Sam’ answered 115,000+ questions with

Ida 23.02 brings new generative AI features and Ida Alerts!

Rethinking Digital Transformation Chapter One: Rethinking Digital Transformation: “Everyone is Doing It” and Other Bad Reasons for Cloud Moves, June 28th, 12PM CDT. Presenter: Paul Taylor, Gideon Taylor CEO When starting a digital

Does your AI reflect your organization?

Ida 23.01 brings new integration adapters, GPT integration, and new reports.

The biggest thing in tech the last few weeks has been GPT-3. GPT, or Generative Pre-trained Transformer, is a language model developed by OpenAI that uses deep learning to produce

How your enterprise users’ expectations are about the change

Ida 22.04 brings improvements to the web channel, new reports and new higher education intents and datasources

Session ID: 101780 In a July 2022 press release, Gartner predicted that chatbots will become the primary customer service channel for a quarter of organizations within the next five years.

Ida 22.03 focuses on continued automation, improvements to non-authenticated chat analytics and UX improvements to translated conversations

Why chatbot projects have been failing

Join us on Wednesday, October 19th, at 1PM EDT as we share how Seneca College in Toronto has partnered with Oracle and IntraSee in developing Sam, their powerful new digital

How users are actually using bots in Higher Education

More integration adapters and the new Analytics Center!

How your bot responds is both an art and science