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Spokane County Launches Fluid ePAF Pilot

SPOKANE, WA – Congratulations to Spokane County on the successful go-live of their new Fluid ePAF (electronic personnel action forms) pilot. Departments participating in the pilot include Human Resources, Auditor,

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Just Start It!

As the New Year starts, many of us set unrealistic resolutions that can doom us to fail. “Lose 50lbs”, for example, and then get discouraged when it doesn’t happen quickly;

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Becoming A Complexity Slayer

When you are trying to simplify your organization’s business processes, you must become a complexity slayer.  Complexities within business processes are typically the result of: Problems in the past that

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Making UAT Mean Something

As we approach User Acceptance Testing (UAT) in our projects, clients like to hear some of the things that can help drive a successful UAT cycle. We want UAT to

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Focus on the 60%

When you are trying to promote a new idea, like automating eForms, understand 20% of people you present your idea to will hate it.  However, don’t let this discourage you! 

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