Ida 25.02: A fresh console and knowledge that just keeps getting better

Ida Announcement

Just when you thought Ida couldn’t get any sharper…bam! Version 25.02 is here with a sleek new console, smarter Level 3 reporting, and upgrades to Ida Knowledge. This release is all about performance, usability, and giving users the control and insights they need without the clutter. Let’s dig into the highlights!

🚀 Highlights of This Release

New & Improved Ida Console

The console got a glow-up and we’re not just talking about surface-level. While the updated design looks cleaner and more modern, we also focused heavily on accessibility and user experience. Whether you’re managing reports, configuring knowledge agents, or diving into usage logs, you’ll notice a smoother, faster, and more intuitive experience.

What’s new:

  • Revamped UI with streamlined navigation
  • Accessibility improvements baked right in
  • Faster load times and better performance for large datasets

Upgrades to Ida Knowledge & Agents

The Ida Knowledge module continues to evolve and this release brings meaningful improvements to how agents process and surface content.

What’s better:

  • More stable processing (even those oddball URLs that used to fail)
  • Web agents now skip non-HTML by default
  • Smarter handling of single-page agents
  • Enhanced Federated Knowledge
  • New federated filtering support in the Conversation Log

Add to that improved support for T2 alerts and GPT 4.1, and you’ve got an AI backbone that’s stronger, cleaner, and more dependable than ever.


📋 Full Release Notes

UI & Console Improvements

  • New & improved Ida Console UI with accessibility upgrades
  • Layout UI improvements to the Rate Bot Decision page
  • Improved Monthly Location Reports and Graphs
  • Fixed slow performance in the Convo Locations Chart on large data sets
  • Improved UX for deleting Level 3 FAQs

Level 3 Performance & Intelligence

  • Improved performance on Level 3 reports with large datasets
  • Analyze and record the quality of Level 3 answers
  • Improved Level 3 quality performance overall
  • Improved support for Ida Alerts on T2 algorithm
  • Improve automation using Thumbs Skills and Oracle Digital Assistant (ODA)
  • Official support for GPT 4.1 models

Ida Knowledge & Agents

  • Improvements to Federated Ida Knowledge
  • Support for filtering Federated Orgs in the Convo Log
  • Ida Knowledge Web Agent now skips non-HTML content
  • Resolved an issue where some URLs caused processing failures
  • Fixed issue with single-page Knowledge Agents

Reporting & Logging

  • Added LastLogin date/time to User Access Summary report
  • Fixed issue with Convo Log preventing conversation selection
  • Fixed Disambiguation-to-None logging path in the Convo Log

Enterprise Features

  • New support for running eForms Assistant for Enterprise Ida customers
  • Improved error handling in Student Intent: Schedule when no active term exists

That’s a wrap on Ida 25.02. Questions or curious about upgrading? You know where to find us.

Let’s keep making AI useful. 👊

 

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