This global leader in defense, security, and aerospace technology operates at the forefront of innovation in critical industries worldwide. With a distributed workforce requiring sophisticated HR management capabilities, the organization maintains complex operational requirements while adhering to strict security and compliance standards. As an established Gideon Taylor client, they have consistently pursued cutting-edge technology implementations to drive operational efficiency and maintain competitive advantage.
THE CHALLENGE
The organization faced multiple interconnected challenges that required comprehensive PeopleSoft modernization:
Legacy System Limitations:
- Existing PeopleSoft environment lacked modern analytics and reporting capabilities
- Limited self-service functionality reducing operational efficiency
- Outdated customizations creating maintenance complexity and upgrade barriers
- Insufficient support for distributed and remote workforce requirements
Technology Advancement Needs:
- Need to leverage latest PeopleSoft innovations and capabilities
- Requirement to align with industry best practices and Oracle roadmap
- Desire to maximize return on existing PeopleSoft investments
- Challenge of maintaining system performance while adding advanced functionality
Operational Efficiency Requirements:
- Need for real-time insights into HR and payroll data
- Requirement for enhanced user experience and self-service capabilities
- Challenge of supporting complex organizational structure and workflows
- Need to accelerate adoption of new features and technologies
Operational Efficiency Requirements:
- Need for real-time insights into HR and payroll data
- Requirement for enhanced user experience and self-service capabilities
- Challenge of supporting complex organizational structure and workflows
- Need to accelerate adoption of new features and technologies
THE SOLUTION
Working with Gideon Taylor, the organization implemented a comprehensive PeopleSoft modernization strategy focused on innovation and operational excellence:
Advanced Analytics and Reporting:
- Deployed Payroll Dashboards providing real-time insights into payroll data
- Implemented PeopleSoft Analytics for informed decision-making and proactive management
- Enabled data-driven insights for enhanced operational transparency
- Created self-service reporting capabilities through pivot grid deployment
Technology Infrastructure Enhancement:
- Successfully implemented Remote Worker functionality supporting distributed workforce
- Ensured seamless collaboration and productivity regardless of employee location
- Enhanced system performance and reliability through technical optimizations
- Established robust security framework supporting remote access requirements
Customization Optimization:
- Conducted extensive de-customization efforts during HCM 9.2 upgrade
- Utilized advanced features including Event Mapping, Application Engine Plug-Ins, and Drop Zones
- Isolated customizations from core PeopleSoft code for simplified maintenance
- Reduced upgrade complexity while preserving business-specific functionality
User Experience Innovation:
- Deployed Oracle Guided Learning for enhanced usability and feature adoption
- Provided interactive, context-sensitive guidance within application interface
- Accelerated pace of innovation adoption across user base
- Maximized return on investment through improved user engagement
Configurable Deployment Model:
- Implemented configurable approach across all HCM modules
- Deployed Talent Management, ePerformance, eCompensation solutions
- Enhanced North American Payroll, Benefits, and Workforce Administration capabilities
- Achieved maximum agility and scalability for future requirements
IMPLEMENTATION PROCESS
The comprehensive modernization involved multiple phases executed in collaboration with Gideon Taylor:
- Strategic planning and architecture assessment
- De-customization analysis and optimization roadmap development
- HCM 9.2 upgrade planning and execution
- Advanced feature implementation and configuration
- User training and change management initiatives
- Go-live support and performance optimization
- Ongoing enhancement and innovation adoption
The implementation demonstrated the organization’s commitment to embracing industry best practices while maintaining operational excellence throughout the transformation process.
RESULTS AND OUTCOMES
The PeopleSoft modernization initiative delivered significant results across multiple dimensions:
Operational Excellence:
- Enhanced operational efficiency through real-time data insights
- Improved decision-making processes through advanced analytics capabilities
- Streamlined maintenance and upgrade processes through de-customization
- Increased user productivity through enhanced self-service capabilities
Technology Innovation:
- Established organization as PeopleSoft innovation leader in defense industry
- Successfully leveraged cutting-edge Oracle technologies and features
- Created framework for continued innovation adoption and enhancement
- Demonstrated successful integration of modern workforce management capabilities
User Experience Transformation:
- Dramatically improved user engagement through Oracle Guided Learning
- Enhanced self-service capabilities reducing administrative overhead
- Accelerated feature adoption across distributed workforce
- Improved overall user satisfaction and system utilization
Business Value Delivery:
- Maximized return on PeopleSoft technology investments
- Reduced total cost of ownership through optimized customizations
- Enhanced organizational agility through configurable deployment model
- Established foundation for future technology advancement and innovation
Strategic Positioning:
- Set benchmark for PeopleSoft excellence in defense and aerospace industry
- Demonstrated successful alignment with Oracle product roadmap
- Enhanced competitive advantage through technology leadership
- Created scalable platform supporting organizational growth and evolution
CLIENT TESTIMONIALS
“The transformation of our PeopleSoft environment has positioned us as a leader in leveraging enterprise technology for operational excellence. The combination of advanced features and optimized customizations has delivered unprecedented capability.”
– IT Leadership Team
“Oracle Guided Learning has revolutionized how our users interact with PeopleSoft. The context-sensitive guidance has accelerated feature adoption beyond our expectations.”
– HR Operations Manager
“The pivot grid implementation has transformed how our team accesses and analyzes HR data. We now have self-service capabilities that were previously unavailable.”
– Business Analyst
KEY BENEFITS DELIVERED
- Industry-leading PeopleSoft HCM 9.2 implementation with advanced feature utilization
- Comprehensive de-customization reducing maintenance complexity by significant margins
- Real-time analytics and dashboard capabilities enhancing decision-making processes
- Successful Remote Worker implementation supporting distributed workforce requirements
- Oracle Guided Learning deployment accelerating feature adoption and user engagement
- Pivot grid implementation providing revolutionary self-service reporting capabilities
- Configurable deployment model maximizing organizational agility and scalability
- Established benchmark for PeopleSoft innovation and excellence in defense industry
- Enhanced return on investment through optimized technology utilization
- Foundation for continued innovation and technology advancement