PeopleSoft Managed Services That Save Time And Money

Campus Solutions, HCM, and FSCM operations from the team that's been doing this for 20 years

Keeping a PeopleSoft environment healthy takes more work than most people realize. Quarterly PUM cycles. Tax updates that can’t wait. The occasional PeopleTools upgrade that turns into a multi-month project. And that’s before your team answers their first help desk ticket of the day.

BYU came to us facing this exact situation. They needed to maintain PeopleSoft HCM, FSCM, and Campus Solutions during a three-year transition, and their internal team was stretched thin. We replaced 12 FTEs with 6 integrated consultants and actually improved service quality. That’s what good managed services should do.

PeopleSoft Managed Services

The PeopleSoft Staffing Problem Is Real

You probably already know this, but experienced PeopleSoft administrators don’t grow on trees. And the ones you have are spending too much time on maintenance.

The Talent Shortage Isn't Getting Better

PeopleSoft expertise is concentrated in professionals who’ve been in the space for 15+ years. Many are retiring. PeopleSoft training for new talent can be hard to come by. This makes every departure a potential crisis.

PUM Cycles Eat Your Roadmap

Oracle releases PeopleSoft Update Manager images quarterly. Each one needs impact analysis, testing, and deployment. Add tax updates, security patches, and the occasional emergency fix, and your team spends more time keeping current than moving forward.

Strategic Projects Keep Getting Pushed

You want to roll out Fluid UI to more pages. Or implement WorkCenters. Or finally modernize that clunky onboarding process. But these projects require the same people who are handling daily tickets. Something has to give.

A Different Approach to PeopleSoft Support

Tiered Support (L1 through L3)

Start with help desk overflow and ticket triage. Add L2 functional support for configuration questions. Scale to L3 when you need PeopleCode development, security configuration, or complex troubleshooting. Most clients start small and expand as they see results.

PUM and Upgrade Management

We handle the quarterly cycle: review release notes, run compare reports, test in your sandbox, coordinate UAT, and support deployment. Same process for PeopleTools upgrades and tax updates. Your team reviews and approves; we do the work.

Your Systems, Your Workflows

We work in your ServiceNow instance (or whatever you use). We join your Teams channels. We follow your change management process. No learning a new vendor portal or translating between systems.

We Support All Three PeopleSoft Pillars

Deep functional and technical expertise across Campus Solutions, HCM, and FSCM or Financials & Supply Chain

🎓 Campus Solutions

  • Student Records, Admissions, Financial Aid, Student Financials
  • Campus Community and Academic Advisement
  • Self-Service and Fluid UI rollouts
  • Integrations with SIS, LMS, and third-party systems

👥 Human Capital Management

  • Core HR, Payroll, Benefits, Time & Labor
  • Talent Acquisition and Performance
  • Tax updates, W-2 processing, compliance
  • Employee and Manager Self-Service optimization

💰 Financials & Supply Chain

  • General Ledger, AP/AR, Asset Management
  • Purchasing, eProcurement, Contracts, Expenses
  • Grants management and budget planning
  • Custom reports and nVision optimization

BYU Cut Costs 50% While Improving Service

Cost reduction vs. prior staffing
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Consultants replaced 12 FTEs
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Students supported
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Years of partnership
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Let's Talk About Your PeopleSoft Environment

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Let’s have a conversation about what you’re dealing with and whether we can help!

What happens next: We’ll schedule a 30-minute call to understand your current support model and challenges. If there’s a fit, we’ll follow up with a preliminary scope and cost estimate within a week.

Trusted by UC Berkeley, BYU, the State of Tennessee, Wakefern, and 100+ other PeopleSoft organizations since 2004.

Common Questions

How quickly can you start?
Basic L1-L2 support can be operational in 2-4 weeks. Full L3 integration with your development workflows takes 4-6 weeks. We move faster if you have good documentation and clear processes already in place.
That’s fine. Many clients start with our Keep Current service for quarterly PUM cycles and expand from there. We’d rather start small and prove value than oversell.

All three. We have long-standing managed services relationships in higher education, public sector, and enterprise. The core work is similar across verticals, though compliance requirements and peak cycles differ.

Most engagements are structured as a monthly retainer based on estimated ticket volume and support scope. We can also do time-and-materials for variable workloads. Either way, we’re transparent about hours and utilization.