Oracle Fusion Cloud Managed Services

HCM, ERP & SCM support for organizations navigating Oracle's continuous innovation

Our Oracle Fusion Cloud Managed Services handle the ongoing work your team shouldn’t have to, including quarterly update impact analysis, integration troubleshooting, security configurations, and user support from specialists who actually understand the system. We keep your Oracle Fusion HCM, ERP, and SCM running smoothly so your team can focus on strategic projects.

Oracle Managed Services

Great Oracle Cloud Expertise Is Hard to Find

The skills that made your team great on your legacy on-prem systems don’t automatically transfer. And finding people who already know Oracle Fusion Cloud Applications is hard and expensive.

The Quarterly Update Treadmill

Oracle delivers new functionality every quarter. That’s great for staying current, but it means your team needs to review release notes, test impacted areas, and coordinate changes four times a year. Skip a cycle or two, and you’re playing catch-up.

Integration Complexity

Oracle Integration Cloud (OIC) is powerful, but it requires a different skill set than traditional middleware. Most organizations need to connect Oracle Cloud to legacy systems, third-party tools, and other SaaS platforms. That integration layer needs constant attention.

Configuration vs. Customization

Oracle Cloud discourages heavy customization, which is good for upgrades but challenging when business requirements don’t fit standard workflows. Knowing when to configure, when to extend, and when to push back on requirements takes experience.

We Handle the Complexity. You Keep Control.

We handle the operational complexity so your team can focus on adoption and optimization

Quarterly Update Management

We review release notes, identify impacted configurations, test in your sandbox environment, coordinate with your UAT team, and support production deployment. You stay current without consuming your internal capacity.

Application Support (L1-L3)

Help desk triage for user questions. Functional support for configuration issues. Technical expertise for complex troubleshooting, security configuration, and Oracle SR management. Scale up or down based on your needs.

Integration Management

OCI development, monitoring, and troubleshooting. API management. Connection to legacy systems (including PeopleSoft, if you’re running both). We keep data flowing where it needs to go.

Security and Compliance

Role-based access control configuration. Segregation of duties (SOD) analysis. Audit support. We help you maintain compliance without making the system unusable for people who need to do their jobs.

Coverage Across Oracle Fusion Cloud Applications

Functional and technical expertise for the full Oracle Fusion Cloud Application suite

Oracle HCM Cloud

  • Core HR, Global HR, Workforce Management
  • Payroll (Cloud Payroll and integrations)
  • Talent Management: Recruiting, Learning, Performance
  • Absence Management, Benefits, Compensation
  • Journeys and Digital Assistant configuration

Oracle ERP Cloud

  • Financials: GL, AP, AR, Cash Management, Fixed Assets
  • Procurement: Purchasing, Supplier Portal, Sourcing
  • Project Management: Projects, Grants, Billing
  • Expense Management
  • OTBI and Financial Reporting Studio

Oracle SCM Cloud

  • Supply Chain Planning and Orchestration
  • Order Management and Inventory
  • Manufacturing (Discrete and Process)
  • Product Lifecycle Management
  • Transportation and Global Trade Management

The Experience Behind the Service

Numbers that represent real projects and real expertise

20+

Years in Oracle Consulting

Gideon Taylor has been an Oracle partner since 2004, evolving with the platform from PeopleSoft through Fusion Cloud.

50+

Oracle Cloud Consultants

Our team includes certified specialists across HCM, ERP, and SCM.

3

Verticals We Serve

Higher education, public sector, and enterprise. Each with unique compliance and operational requirements.

24/7

Support Available

For clients who need it, we offer round-the-clock monitoring and issue response.

Running PeopleSoft and Oracle Cloud? We Handle Both.

Many organizations are in transition. We support hybrid environments without forcing you to work with two vendors.

Capability PeopleSoft Oracle Cloud
Help Desk & Ticket Triage ✓ Full coverage ✓ Full coverage
Functional Support ✓ CS, HCM, FSCM ✓ HCM, ERP, SCM
Technical Development ✓ PeopleCode, SQR, App Engine ✓ OTBI, BIP, OIC, Groovy
Update Management ✓ PUM cycles ✓ Quarterly releases
Integration Support ✓ IB, CI, file-based ✓ OIC, REST APIs, Data Loader
Cloud Hosting ✓ OCI hosting available ✓ Oracle managed infrastructure

Learn about our Journey to the Cloud services →

Related Oracle Services

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Deploy Ida, our AI assistant, to help users navigate Oracle Cloud without calling the help desk.
Implementation and optimization consulting for Oracle Fusion Cloud environments.

Let's Discuss Your Oracle Fusion Cloud Applications

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Whether you need full managed services or targeted support for quarterly updates, we’ll help you figure out the right approach.
What happens next: We’ll schedule a 30-minute call to understand your Oracle Cloud environment and challenges. If there’s a fit, we’ll provide a preliminary scope and estimate within a week.

Common Questions

How is this different from Oracle Advanced Customer Support?
Oracle’s support focuses on break/fix for the platform itself. We provide functional and process-level support for how your organization uses Oracle Cloud. We also handle configuration changes, integration development, and quarterly update management that Oracle support doesn’t cover.
The first year post-implementation is often the hardest. Users are still learning, configurations need refinement, and the team that did the implementation may have moved on. Managed services can bridge that gap while you build internal expertise.
Yes. Our Keep Current for Oracle Cloud service is designed exactly for this. Many clients start there and add broader support later.

We specialize in Oracle Fusion Cloud Applications: HCM, ERP, and SCM. That’s our wheelhouse. We don’t cover the full Oracle Cloud portfolio (NetSuite, Autonomous Database, etc.), though we can help where those products integrate with Fusion.