Oracle Fusion Cloud Managed Services
HCM, ERP & SCM support for organizations navigating Oracle's continuous innovation
Our Oracle Fusion Cloud Managed Services handle the ongoing work your team shouldn’t have to, including quarterly update impact analysis, integration troubleshooting, security configurations, and user support from specialists who actually understand the system. We keep your Oracle Fusion HCM, ERP, and SCM running smoothly so your team can focus on strategic projects.
Great Oracle Cloud Expertise Is Hard to Find
The skills that made your team great on your legacy on-prem systems don’t automatically transfer. And finding people who already know Oracle Fusion Cloud Applications is hard and expensive.
The Quarterly Update Treadmill
Oracle delivers new functionality every quarter. That’s great for staying current, but it means your team needs to review release notes, test impacted areas, and coordinate changes four times a year. Skip a cycle or two, and you’re playing catch-up.
Integration Complexity
Oracle Integration Cloud (OIC) is powerful, but it requires a different skill set than traditional middleware. Most organizations need to connect Oracle Cloud to legacy systems, third-party tools, and other SaaS platforms. That integration layer needs constant attention.
Configuration vs. Customization
Oracle Cloud discourages heavy customization, which is good for upgrades but challenging when business requirements don’t fit standard workflows. Knowing when to configure, when to extend, and when to push back on requirements takes experience.
We Handle the Complexity. You Keep Control.
We handle the operational complexity so your team can focus on adoption and optimization
Quarterly Update Management
We review release notes, identify impacted configurations, test in your sandbox environment, coordinate with your UAT team, and support production deployment. You stay current without consuming your internal capacity.
Application Support (L1-L3)
Help desk triage for user questions. Functional support for configuration issues. Technical expertise for complex troubleshooting, security configuration, and Oracle SR management. Scale up or down based on your needs.
Integration Management
OCI development, monitoring, and troubleshooting. API management. Connection to legacy systems (including PeopleSoft, if you’re running both). We keep data flowing where it needs to go.
Security and Compliance
Role-based access control configuration. Segregation of duties (SOD) analysis. Audit support. We help you maintain compliance without making the system unusable for people who need to do their jobs.
Coverage Across Oracle Fusion Cloud Applications
Functional and technical expertise for the full Oracle Fusion Cloud Application suite
Oracle HCM Cloud
- Core HR, Global HR, Workforce Management
- Payroll (Cloud Payroll and integrations)
- Talent Management: Recruiting, Learning, Performance
- Absence Management, Benefits, Compensation
- Journeys and Digital Assistant configuration
Oracle ERP Cloud
- Financials: GL, AP, AR, Cash Management, Fixed Assets
- Procurement: Purchasing, Supplier Portal, Sourcing
- Project Management: Projects, Grants, Billing
- Expense Management
- OTBI and Financial Reporting Studio
Oracle SCM Cloud
- Supply Chain Planning and Orchestration
- Order Management and Inventory
- Manufacturing (Discrete and Process)
- Product Lifecycle Management
- Transportation and Global Trade Management
The Experience Behind the Service
Numbers that represent real projects and real expertise
20+
Years in Oracle Consulting
Gideon Taylor has been an Oracle partner since 2004, evolving with the platform from PeopleSoft through Fusion Cloud.
50+
Oracle Cloud Consultants
Our team includes certified specialists across HCM, ERP, and SCM.
3
Verticals We Serve
Higher education, public sector, and enterprise. Each with unique compliance and operational requirements.
24/7
Support Available
For clients who need it, we offer round-the-clock monitoring and issue response.
Running PeopleSoft and Oracle Cloud? We Handle Both.
Many organizations are in transition. We support hybrid environments without forcing you to work with two vendors.
| Capability | PeopleSoft | Oracle Cloud |
|---|---|---|
| Help Desk & Ticket Triage | ✓ Full coverage | ✓ Full coverage |
| Functional Support | ✓ CS, HCM, FSCM | ✓ HCM, ERP, SCM |
| Technical Development | ✓ PeopleCode, SQR, App Engine | ✓ OTBI, BIP, OIC, Groovy |
| Update Management | ✓ PUM cycles | ✓ Quarterly releases |
| Integration Support | ✓ IB, CI, file-based | ✓ OIC, REST APIs, Data Loader |
| Cloud Hosting | ✓ OCI hosting available | ✓ Oracle managed infrastructure |
Related Oracle Services
Let's Discuss Your Oracle Fusion Cloud Applications
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Common Questions
How is this different from Oracle Advanced Customer Support?
We just finished implementing. Do we need managed services?
Can you help with just quarterly updates?
Do you support ALL Oracle Cloud applications?
We specialize in Oracle Fusion Cloud Applications: HCM, ERP, and SCM. That’s our wheelhouse. We don’t cover the full Oracle Cloud portfolio (NetSuite, Autonomous Database, etc.), though we can help where those products integrate with Fusion.