Oracle AI Agents That Maximize Value for Your Organization

Expert guidance from pilot to production-ready AI agents

Your team can’t keep pace with AI’s evolution, but expectations for modern, seamless experiences continue to rise. We guide you through implementing the right Oracle AI Agents platform for the job at hand. We unlock hidden value by integrating Agentic AI with your systems, aligning with your processes, and delivering measurable results that go beyond shallow POCs. We also prioritize data security, the most overlooked aspect of AI implementations.

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Why Most Enterprise AI Agent Projects Stall

Technology isn't the blocker, integration and expertise are!

Expertise

Your team lacks specialized AI implementation expertise

Data Access

AI pilots can't access enterprise data needed for real decisions

Hallucinations

Agents hallucinate when disconnected from your systems of record

Security

Security, compliance, and cost concerns stall progress while opportunities pass

The biggest barrier to AI agent value isn’t the technology—it’s weak integration. When AI agents can’t connect to your systems of record, they act on assumptions instead of facts. That’s why 75% of enterprise AI agent initiatives fail to move beyond pilot phase.

Oracle AI Expertise Connected to Your Reality

As experts with Oracle AI since 2016, we guide you from strategy through implementation,
bridging the gap between Oracle's AI capabilities and your business needs. Learn more about GT's AI capabilities:

Oracle AI Agent Studio Consulting

Expert guidance on designing task-focused AI agents embedded in Oracle Fusion workflows.

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We help you configure AI Agent Studio prompts, tools, roles, and guardrails tailored to your policies and compliance requirements—ensuring agents understand your business context, not just generic processes.

OCI GenAI Agents Strategy & Implementation Support

Strategic consulting on building scalable AI agents with enterprise-grade security and cost controls.

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We guide your team through OCI GenAI agent retrieval patterns, function calling, and orchestration that connects to the systems you actually use—from Oracle Fusion to ServiceNow, Salesforce, TDX, and beyond.

Ida Agents

Fully managed, pre-built platform providing conversational agentic AI for Oracle Fusion, PeopleSoft, and enterprise applications.

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Ida allows employees or students to ask questions and complete tasks using plain language. Because Ida is packaged software, it gets better every quarter, comes with a managed service team and accelerates time-to-value with typical phase one implementations within 12 weeks.

Enterprise Integration Architecture

Connect Oracle AI agents to real enterprise data so they take reliable actions and dramatically reduce hallucination risk.

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Most AI agent programs stall because agents aren't integrated with enough systems of record. This is our core specialization for over 20 years. We design integration architectures that connect Oracle AI agents to real enterprise data so they take reliable actions, surface personalized information, and dramatically reduce hallucination risk.

Enablement & Knowledge Transfer

Consulting engagements that build your team's capabilities through hands-on guidance.

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We provide hands-on guidance for your developers, admins, and business users. Our approach emphasizes knowledge transfer so your team can monitor, tune, and optimize AI agents long after our engagement ends.

Use the Right Oracle AI for the Job

Oracle's AI portfolio is powerful but complex—we help you design the right architecture for your needs

AI Agent Studio (in Fusion)

  • Best when you want agents embedded in Fusion user experiences and processes
  • Low-latency actions against Fusion data and services
  • Governed by Fusion security and roles

OCI GenAI Agents

  • Best for cross-application agents and custom orchestration
  • Scales across teams, channels, and non-Oracle systems
  • Full control over model choice, retrieval, and runtime

Ida Agents

  • Prebuilt, multi-system, multi-model AI tool with enhanced data security
  • Integrated to over 20 enterprise systems to read, write and update data
  • White-glove AI option which is fast to deploy with AI managed service team at no additional cost.

Private Agent Factory

  • Best for organizations standardizing agent patterns at scale
  • Shared components for security, logging, evaluation, and reuse
  • Central governance with space for product teams to innovate

We explain when to use AI Agent Studio vs OCI GenAI Agents vs Private Agent Factory, and we design architectures that combine them without duplication or extra cost.

Looking for AI for PeopleSoft? We offer that too!

Methodology That Reduces Risk

Proven methodology addressing the three reasons AI agent projects fail: expertise gaps, integration challenges, and ROI uncertainty. 

Click a phase to discover more:

1
Discover
Priorities, processes, and integration points
2
Design
Agent roles, prompts, tools, and governance
3
Build
Iterate with human-in-the-loop checkpoints
4
Integrate
Connect to all meaningful enterprise systems
5
Validate
Red teaming and automated evaluation
6
Operate
Telemetry, feedback loops, and cost controls

Phase 1: Discover

We conduct stakeholder workshops to understand your organization's priorities, current processes, and critical integration points.

  • Map business processes and pain points
  • Identify high-value automation opportunities
  • Document existing systems and data sources
  • Define success metrics and ROI expectations

Phase 2: Design

Working collaboratively with your team, we design agent roles, prompts, tools, and governance frameworks tailored to your organization.

  • Define agent personas and responsibilities
  • Craft effective prompts aligned with business context
  • Design tool integrations and function calling patterns
  • Establish governance policies and guardrails

Phase 3: Build and Iterate

Expert-guided implementation with human-in-the-loop checkpoints ensures quality and alignment throughout development.

  • Develop agents using AI Agent Studio or OCI GenAI Agents
  • Implement iterative testing cycles
  • Conduct regular checkpoint reviews
  • Refine based on real-world feedback

Phase 4: Integrate

This is our core specialization. We architect integrations that connect AI agents to the enterprise systems that matter—Oracle Fusion, ServiceNow, Salesforce, TDX, and beyond.

  • Design secure integration architectures
  • Connect to systems of record
  • Implement retrieval patterns for grounded responses
  • Establish data access controls and security policies

Phase 5: Validate Quality

Rigorous quality assurance through red teaming, automated evaluation, and pilot testing ensures agents are ready for production.

  • Conduct adversarial testing (red teaming)
  • Implement automated evaluation frameworks
  • Run pilot programs with real users
  • Measure accuracy, reliability, and safety

Phase 6: Operate

We establish operational excellence with telemetry, continuous feedback loops, cost controls, and knowledge transfer to your team.

  • Deploy monitoring and observability tools
  • Create feedback collection mechanisms
  • Implement cost tracking and optimization
  • Transfer knowledge to enable long-term success

Trust, Safety, and Cost Control Built In

Enterprise-grade guardrails that address the concerns CFOs and security leaders have about AI agents

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Grounding & Retrieval
We design AI agents that cite systems of record, not assumptions. Retrieval-augmented generation (RAG) and function calling ensure agents work with facts from your enterprise data.
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Policy & Privacy Alignment
Role-based access controls and data minimization by design. Agents respect your organization's security policies, compliance requirements, and privacy obligations.
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Evaluation & Monitoring
Continuous monitoring approaches to detect drift, bias, and hallucinations in AI agents. Automated evaluation frameworks provide ongoing quality assurance.
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Transparent Cost Profiles
Budget planning, alert strategies, and optimization guidance. We help you understand AI agent costs upfront and implement controls to prevent budget overruns.

Why Gideon Taylor?

Deep Oracle Fusion and industry expertise meets proven enterprise integration methodology

Oracle Cloud Leaderboard Recognition

Recognized for AI agent consulting volume and successful implementations. We've guided dozens of organizations from pilot to production-ready AI agents.

Integration Architecture Expertise

20+ years connecting Oracle to enterprise systems.Integration is where most AI agent projects fail—and it's our core specialization.

Knowledge Transfer Focus

We build your team's capabilities, not consulting dependency. Every engagement includes hands-on enablement so you can operate AI agents long-term.

Our goal is simple: reduce operational costs by automating work inside Oracle Fusion and across your enterprise, from ServiceNow and Salesforce to custom apps.

Oracle AI Recommendation Engine

Get immediate suggestions for your implementation

No signup required.
Question 1 of 3

Do you use Oracle Fusion?

Understanding your Oracle environment helps us recommend the right AI architecture

Are you looking at department or isolated use cases or enterprise wide?

This helps determine if you need enterprise-wide governance or team-specific solutions

How important is data control and security to you?

We'll tailor our recommendation based on your security requirements

Your Recommended Architecture

Top Choice

AI Agent Studio

Alternative Option

OCI GenAI Agents

Get Custom Architecture Guidance

Schedule a consultation with our Oracle AI experts to design the optimal architecture for your specific needs.

Outcomes Our Clients Achieve

Real improvements in the metrics CFOs and operational leaders care about

Oracle AI Agents Results Metrics
0%
Faster Cycle Times
In service and back-office workflows
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0%
Reduction in Manual Handoffs
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Through guided or automated steps that eliminate repetitive work
📈
Satisfaction Scores
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For both customers and analysts when AI agents triage, summarize, and route work
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0x
ROI Over 3 Years
💰
For well-implemented AI agent initiatives with proper integration
💡 Hover over cards for more details

Your results will depend on process complexity and data quality. We establish baselines and report lift with clear, CFO-ready metrics. Use our Enterprise ROI Calculator to estimate expected returns. Many AI implementations deliver 3.7x to 10x ROI over three years.

Start Your Oracle AI Transformation

Schedule a working session to map use cases, integrations, and success metrics

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What you’ll receive:

  • Analysis of your highest-value Oracle AI agent opportunities
  • Clear guidance on which Oracle AI agent tools fit your business problems
  • A 30-to-60-day plan that proves value and scales with confidence
  • Honest assessment of integration requirements and potential roadblocks

Frequently Asked Questions About AI for PeopleSoft

What are Oracle AI agents and how do they work?

Oracle AI agents are intelligent software agents that can understand context, make decisions, and take action within your enterprise systems. Built through AI Agent Studio (embedded in Oracle Fusion), OCI GenAI Agents (for cross-application orchestration) or Private Agent Factory, these agents use large language models to interpret requests, retrieve relevant information from your systems of record, and execute tasks or provide recommendations. Oracle AI agents work by combining natural language understanding with integration to enterprise data, allowing them to assist employees with workflows, answer questions based on actual system data, and automate repetitive processes.

AI Agent Studio is embedded within Oracle Fusion applications and is best for task-focused agents that operate on Fusion data with low latency and native security controls. OCI GenAI Agents runs on Oracle Cloud Infrastructure and is designed for cross-application orchestration, custom workflows, and integration with non-Oracle systems. Think of AI Agent Studio as purpose-built for Fusion workflows, while OCI GenAI Agents provides flexibility for enterprise-wide automation spanning multiple systems like ServiceNow, Salesforce, and custom applications. Many organizations use both—AI Agent Studio for Fusion-specific tasks and OCI GenAI Agents for broader enterprise automation.

Most AI agent implementations fail due to weak integration with systems of record. When agents can’t access real enterprise data, they hallucinate or provide generic responses that lack business context. The three primary failure points are: (1) lack of specialized expertise to design proper prompts, guardrails, and retrieval patterns, (2) insufficient integration architecture connecting agents to the systems employees actually use, and (3) unclear ROI metrics that prevent organizations from measuring and proving value. Success requires both technical AI expertise and deep knowledge of enterprise integration patterns—which is why 75% of AI agent initiatives stall at pilot phase.

Implementation timelines vary based on use case complexity and integration scope. A focused pilot with 1-2 use cases typically takes 30-60 days from discovery to production validation. This includes stakeholder workshops, agent design, integration architecture, testing, and knowledge transfer. Enterprise-scale implementations with multiple departments and complex orchestration patterns may take 3-6 months. Our methodology emphasizes proving value quickly through focused pilots before expanding, which reduces risk and builds organizational confidence. During the initial working session, we’ll provide a realistic timeline estimate based on your specific requirements and existing technical environment.

Organizations using task and GenAI agents commonly see 10-25% faster cycle times in service and back-office workflows, 15-30% reduction in manual handoffs, and improved satisfaction scores for both customers and internal analysts. Many well-implemented AI agent initiatives deliver 3.7x to 10x ROI over three years. However, your results will depend on process complexity, data quality, and integration maturity. We establish baseline metrics before implementation and track improvements using CFO-ready reporting. Our Enterprise ROI Calculator helps estimate expected returns for your specific use cases during the discovery phase, accounting for implementation costs, productivity gains, and operational savings.

No—you don’t need existing AI expertise. Our consulting approach is designed to build your team’s capabilities through hands-on guidance and knowledge transfer. We work alongside your developers, admins, and business users throughout the engagement, providing training on prompt engineering, integration patterns, monitoring approaches, and optimization techniques. By engagement end, your team will have the skills to maintain, tune, and expand AI agents independently. We also offer ongoing managed services for organizations that prefer continuous expert support for monitoring, cost optimization, and advanced AI engineering.