UMRUG 2017: Chatbots, User Experience and PeopleSoft

Many of you have upgraded to PeopleSoft’s 9.2, their last major release. While you strategize about your next big step in HR and Student systems you may be asking: what improvements can be done today to your PeopleSoft implementation? Maybe more importantly, how can you improve your user’s experiences and not lose that investment when you begin to implement cloud applications? The hottest area right now is Artificial Intelligence and Chatbots and you can deploy them today with your existing PeopleSoft! This session will explain this exciting new technology and how it can improve your user experience complete with a live demo. We will conclude the session with a quick look at the Oracle Content and Experience Cloud which is the next step for PeopleSoft Interaction Hub customers.

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