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Having delivered training classes myself, I am fairly familiar with a training room environment. As I’ve observed attendees, I’ve asked myself what the difference is between those who seem to
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Having delivered training classes myself, I am fairly familiar with a training room environment. As I’ve observed attendees, I’ve asked myself what the difference is between those who seem to
When you’re gathering requirements for a solution to an existing or new business process, it’s critical that you’re a good listener. It can take users a l-o-n-g time to get
So often we get stuck in looking at the day-to-day details of our work that we forget how our individual efforts affect the big picture. Let’s take the work of
Why is it that we as humans are so prone to follow the path of least resistance? When I consider the most rewarding experiences in my life there seems to
Organizational efficiency is achievable but it takes a champion to focus the team on what it means to work efficiently and motivate others to look for ways to simplify business
As a consultant, there are times when a client asks for a feature to be built that is not in their best interest and the challenge is always: do I
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