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How do you eat an elephant?

On my first project where I was reengineering business processes for organizations, there were over 200 business processes that we evaluated, analyzed and made recommendations for streamlining the business.  That

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R.I.P. Support Surprises

“Surprise” is a four-letter word to a support organization– not the surprises that keep one’s job interesting, but the surprises that make one’s job lousy: budget busters, deadline destroyers, and

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IntraSee at HCM World 2018

HCM World will take place March 20-22 2018, in Dallas, TX. This is the year that HCM organizations world-wide are focusing on artificial intelligence and chatbots to improve the employee and

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IntraSee at Alliance 2018

IntraSee will once again be at Alliance this year in Salt Lake City, Utah, from March 25-28. Stop by our booth (610) for a chance to win a special prize and learn

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