Executive Summary: NDUS Partners with Gideon Taylor to Build and Publish 120+ Gt eForms™
- Modernized eForms system: The new eForms system is integrated with Oracle PeopleSoft Campus Solutions, enabling real-time data updates and user-centric workflows.
- Increased efficiency and accuracy: The new eForms process has reduced the need for second-party verification, freeing up staff time and resources.
- Improved user experience: NDUS prioritized user feedback and transparency throughout the implementation, resulting in a streamlined and user-friendly system.
- Empowered power users: NDUS empowered power users to view and modify workflows, enhancing the efficiency and flexibility of the system.
- Strengthened NDUS community communication and collaboration: Gideon Taylor’s partnership was instrumental in achieving these positive outcomes.
The North Dakota University System (NDUS) embarked on a transformative journey to enhance user experiences by transitioning from an outdated PDF-based solution to a fully integrated Oracle PeopleSoft Campus Solutions-based eForms platform. Their goal was to improve the user experience, and this case study details how NDUS accomplished this mission through their partnership with Gideon Taylor, a leader in custom PeopleSoft solutions.
NDUS’s Challenges:
- Outdated and inefficient PDF-based eForm tool.
- Dependency on manual database management.
- Need for real-time data support and system integration.
- Desire for user-centric workflows and streamlined processes.
NDUS’s Objectives:
- Implement an integrated eForm platform within Oracle Campus Solutions.
- Prioritize functionality and user-centric workflows.
- Enable real-time data updates.
- Maintain the ability to modify forms internally.
- Ensure compliance with institutional standards and role permissions
Transformation and Efficiency:
The partnership with Gideon Taylor empowered NDUS to modernize their eForms system. Real-time updates and user-friendly workflows have significantly increased efficiency and accuracy. The eForms process has reduced the need for second-party verification, benefiting students who can now update information independently.
User-Centric Approach:
NDUS prioritized user feedback and transparency throughout the eForms implementation. “Lunch and Learn” sessions, user feedback channels, and “power users” were instrumental in ensuring a streamlined experience for all users, from students to staff.
Results and Collaboration:
The eForms project has brought significant benefits to both students and the NDUS community. The in-house team of developers and business analysts has grown into a cohesive unit, combining efficiency and customer-centric focus. Collaboration and improved communication have resulted in streamlined processes and exciting new projects.
Empowered Power Users:
NDUS empowered power users to view and modify workflows, enhancing the efficiency and flexibility of the system. These power users have played a vital role in providing detailed feedback and ensuring that workflows align with campus needs.
Gideon Taylor – A Trusted Partner:
Gideon Taylor’s responsive support, culture of ownership, and willingness to act on feedback have made them a valued partner for NDUS. Their commitment to understanding and meeting NDUS’s needs has strengthened the partnership.
Conclusion:
NDUS’s eForms transformation, driven by a commitment to enhancing user experiences, has led to increased efficiency, transparency, and collaboration across the NDUS community. Gideon Taylor’s partnership has been pivotal in achieving these positive outcomes. If your organization seeks to enhance user experiences and streamline processes through eForms implementation, consider Gideon Taylor as a trusted partner to help you reach your goals.
To read more about how NDUS was able to develop and publish over 120 eForms in less than one year, click here.
