How do you eat an elephant?

On my first project where I was reengineering business processes for organizations, there were over 200 business processes that we…

Comprehending Component Interfaces, Part 2 of 2

(This is the conclusion of Stephen Phillip's two-part discussion on PeopleSoft component interfaces.) Understanding the Component Interface API Remember that…

R.I.P. Support Surprises

“Surprise” is a four-letter word to a support organization– not the surprises that keep one’s job interesting, but the surprises…

Comprehending Component Interfaces, Part 1 of 2

One of the key tools that we use with most of our development projects is the Component Interface.   Normally, a…

Living Our Corporate Values: Part II

Here at GT, we want to practice what we preach. During the holidays, GT decided to do a company-wide service…