Another Way to Fail at Automating Business Processes

A few months ago I wrote an article laying out four ways to fail at automating business processes. I wouldn't want anyone…

Becoming A Complexity Slayer

When you are trying to simplify your organization's business processes, you must become a complexity slayer.  Complexities within business processes…

What’s the Point of Automating?

What is the point of automating a business process, anyway? Well, it's a no-brainer, you say. And that is my…