01/26/2012 - University of Maryland Makes for Happier Travelers with GT eForms™
Travel requests and reimbursement processes have never generated much positive press at the Universi... read more >>
Travel requests and reimbursement processes have never generated much positive press at the University of Maryland at Baltimore…until now. On October 24, 2011, UMB went live across all schools and departments on their new Travel eForms following a 3-month pilot phase. In just over two months, more than 6,000 forms have been entered into the system and thousands of staff members have been reimbursed. The project team and HR department have been receiving unsolicited emails and comments from staff and faculty, congratulating them on the new system and lauding its efficiency.

Gideon Taylor and UMB worked together to develop the two new eForms, which guide employees through travel expense processing from beginning to end. The Travel Request eForm allows employees to kick the process off by requesting future travel. Once the trip has been approved and completed, the employee uses the Travel Expense eForm to report their expenses and request reimbursement. The approved reimbursements are then loaded into employee pay lines or AP vouchers for payment.

With features like automated routing and approval, electronic file attachments, and employee proxy support, UMB continues to set new standards in streamlining their processes and increasing efficiency through the use of the eForms suite.

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